Privacy policy

Introduction

Welcome to Lush Collective! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, lushcollective.com, and interact with our services. By using our website, you agree to the terms of this Privacy Policy

information collection

Personal Information

We collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (for any purchases made on our website)
  • Non-Personal Information

We automatically collect non-personal information about your interactions with our website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you visit
  • Date and time of visit

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing behaviour and preferences.

How Information Is Collected

Direct Collection

Information is collected directly from you when you:

  • Register for an account
  • Subscribe to our newsletter
  • Purchase an item on our website (coming soon)
  • Contact us for customer support

Indirect Collection

As you navigate our website, information is collected automatically through cookies and other tracking technologies.

Use of Collected Information

We use the information we collect to:

  • Provide and improve our services
  • Process transactions and send order confirmations
  • Send newsletters and promotional materials
  • Respond to customer service inquiries
  • Analyze website performance and user behaviour
  • Track interactions with affiliate links and measure campaign effectiveness

Sharing of Information

Third-Party Service Providers
We share information with third-party service providers who perform services on our behalf, such as payment processing, email marketing, and website analytics.


Affiliate Partners
We share information with our affiliate partners to track referrals and calculate commissions.


Legal Requirements
We may disclose your information as required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

Cookies and Tracking Technologies

Types of Cookies Used
We use the following types of cookies:

  • Session cookies: Temporary cookies expire at a browser session’s end.
  • Persistent cookies: Cookies that remain on your device until they expire or you delete them.


Purpose of Cookies
We use cookies to:

  • Remember your preferences and settings
  • Improve website functionality
  • Analyze website traffic and performance
  • Track affiliate links and measure campaign success

Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Data Security

We implement security measures to protect your information, including:

  • Encryption
  • Secure servers
  • Access controls

In case of a data breach, we will notify you as required by law.

User Rights

Access and Correction
You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us.


Opt-Out Options
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.


Account Deletion
You can request the deletion of your account and personal information by contacting us at info@lushcollective.com.

Third-Party Rights

Our website contains affiliate links to external websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

We do not knowingly collect information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@lushlife.com
  • Mailing Address:
    Lush Collective
    34 Wascana Avenue
    Toronto, ON M5A 1V5
    Canada
  • Effective Date: August 8, 2024

By using our website, you consent to our Privacy Policy. Thank you for trusting Lush Collective with your personal information.