Welcome to the Lush Collective Privacy Policy page! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, lushcollective.com, and interact with our services. By using our website, you agree to the terms of this Privacy Policy.
Please note: Many or all of the products featured on this website are here from our affiliate partners, who compensate us. This may influence which products we write about on our blog and promote throughout our website and how products appear on our site. However, this does not influence our evaluations in our product reviews Our opinions are our own.
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WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
PERSONAL INFORMATION
- Name
- Email address
- Mailing address
- Phone number
- Payment information (for any purchases made on our website)
- Non-Personal Information
NON-PERSONAL INFORMATION
We automatically collect non-personal information about your interactions with our website, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you visit
- Date and time of visit
HOW INFORMATION IS COLLECTED
Direct Collection
Information is collected directly from you when you:
- Register for an account
- Subscribe to our newsletter
- Purchase an item on our website (coming soon)
- Contact us for customer support
Indirect Collection
As you navigate our website, information is collected automatically through cookies and other tracking technologies.
COMMENTS
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After you approve your comment, your profile picture is visible to the public in the context of your comment.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
USE OF COLLECTED INFORMATION
We use the information we collect to:
- Provide and improve our services
- Process transactions and send order confirmations
- Send newsletters and promotional materials
- Respond to customer service inquiries
- Analyze website performance and user behaviour
- Track interactions with affiliate links and measure campaign effectiveness
SHARING OF INFORMATION
Third-Party Service Providers
We share information with third-party service providers who perform services on our behalf, such as payment processing, email marketing, and website analytics.
Affiliate Partners
We share information with our affiliate partners to track referrals and calculate commissions.
Legal Requirements
We may disclose your information as required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.
COOKIES AND TRACKING TECHNOLOGIES
Types of Cookies Used
We use the following types of cookies:
- Session cookies: Temporary cookies expire at a browser session’s end.
- Persistent cookies: Cookies that remain on your device until they expire or you delete them.
Purpose of Cookies
We use cookies to:
- Remember your preferences and settings
- Improve website functionality
- Analyze website traffic and performance
- Track affiliate links and measure campaign success
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
DATA SECURITY
We implement security measures to protect your information, including:
- Encryption
- Secure servers
- Access controls
In case of a data breach, we will notify you as required by law.
USER RIGHTS
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes
Access and Correction
You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us.
Opt-Out Options
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
Account Deletion
You can request the deletion of your account and personal information by contacting us at info@lushcollective.com.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
THIRD-PARTY RIGHT
Our website contains affiliate links to external websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
CHILDREN’S PRIVACY
We do not knowingly collect information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it.
CHANGES TO OUR PRIVACY POLICY
We may update the Lush Collective Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@lushlife.com
- Mailing Address:
Lush Collective
34 Wascana Avenue
Toronto, ON M5A 1V5
Canada - Effective Date: August 8, 2024
By using our website, you consent to the Lush Collective Privacy Policy. Thank you for trusting Lush Collective with your personal information.